Shipping policy
Welcome to Eazify!
Thank you for choosing us for your needs. We are committed to ensuring the satisfaction and happiness of our customers. The following shipping policy has been designed to inform you about our processes and practices to make your shopping experience as smooth as possible.
Processing Your Order
Orders are processed within 2-3 business days after your purchase. We operate Monday through Friday, excluding public holidays. Should there be any delays or issues with your order, we will contact you directly via email or phone.
Shipping Timeframe
Due to the high demand for our products, delivery times can vary. Please expect your order to arrive within up to a month (30 days) from the date of purchase. This timeframe allows us to ensure the highest quality of preparation and packaging for your items. We appreciate your patience and understanding.
Shipping Methods and Costs
Shipping costs are calculated based on the weight and dimensions of your order, as well as the delivery location. We offer several shipping options to meet your needs, which will be presented at checkout.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing a tracking number. This number will allow you to track the progress of your shipment via our website or the carrier’s website.
International Shipping
We do offer international shipping. Please be aware that international orders may be subject to customs duties and taxes applicable in your country. These additional charges are the customer’s responsibility.
Shipping Restrictions
Please note that certain products may have shipping restrictions due to their nature or the laws of the destination country.
Lost or Damaged Items
In the unfortunate event that your order is lost or damaged during shipment, please contact us immediately. We will work with you to resolve the issue, whether through a replacement or refund, depending on the situation and in accordance with our return policy.
Changes to Your Order
If you need to make changes to your shipping address after your order has been placed, please contact us as soon as possible. While we cannot guarantee that we will be able to modify it after the order has been processed, we will do our utmost to accommodate your request.
Contact Us
For any questions or concerns regarding your order or our shipping policy, please contact us at info@eazify.shop.
We reserve the right to update or modify this shipping policy at any time without prior notice. Your continued use of Eazify’s website after any changes or updates indicates your acceptance of our terms.
Thank you for shopping with us!